Privacy policy

At DeryaMirror, we are committed to safeguarding the privacy and security of every visitor to our online store. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse or purchase from our selection of Mice, Keyboards, and Headphones. By accessing our website, you acknowledge and agree to the practices described below.

1. Information We Collect

We collect only the information necessary to process your orders, improve our services, and communicate with you effectively. The types of data we may gather include:

  • Order details: Product selections, quantities, pricing, and order history.
  • Contact information: Your email address (used exclusively for order confirmations and support correspondence via [email protected]).
  • Payment confirmation data: We do not store credit card numbers or banking details. Payment transactions are processed by our secure third-party payment providers, who transmit only a confirmation status back to us.
  • Technical data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies to enhance site performance and user experience.

2. How We Use Your Information

Your personal data is used strictly for the following purposes:

  • To process and fulfill your orders for Mice, Keyboards, and Headphones.
  • To send order status updates, delivery notifications, and respond to customer service inquiries.
  • To improve our website layout, product offerings, and overall shopping experience based on aggregated usage patterns.
  • To prevent fraudulent activities and ensure the security of our platform.
  • To comply with applicable legal obligations, such as tax or record-keeping requirements.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing (GDPR & Similar Laws)

For users located in the European Economic Area (EEA) or other regions with specific data protection regulations, we process your personal data based on the following legal grounds:

  • Contract performance: Processing is necessary to fulfill your purchase order.
  • Legitimate interests: Improving our website, preventing fraud, and ensuring network security.
  • Consent: Where we rely on your consent for cookies or optional communications, you may withdraw consent at any time.
  • Legal obligation: When we are required to retain or disclose data by law.

4. Data Storage and Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

  • Order records are kept for a maximum of 5 years to comply with tax and accounting regulations.
  • Email correspondence with our support team is retained for 24 months to ensure service continuity.
  • Technical logs (IP addresses, browsing data) are anonymized or deleted within 12 months.

All data is stored on secure servers with encryption in transit (TLS 1.2 or higher) and at rest (AES-256). Access to personal data is restricted to authorized personnel only, bound by confidentiality obligations.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how you interact with our store, and improve functionality. These include:

  • Essential cookies: Required for the website to function correctly (e.g., session management, shopping cart).
  • Analytics cookies: Help us understand aggregate visitor behavior to optimize product pages and navigation.
  • Preference cookies: Remember your language or display settings.

You can control or disable cookies through your browser settings at any time. However, disabling certain cookies may affect your ability to complete a purchase or use certain features of the site.

6. Data Sharing and Third Parties

We do not share your personal information with third parties except in the following limited circumstances:

  • Payment processors: To complete your transaction securely. These providers have their own privacy policies and are contractually prohibited from using your data for any other purpose.
  • Shipping partners: To deliver your purchased products to the address you provide. Only necessary delivery details are shared.
  • Legal authorities: If required by law, court order, or governmental regulation, we may disclose specific data to comply with legal processes.
  • Service providers: Trusted vendors who assist with website hosting, analytics, or customer support, under strict data processing agreements.

All third-party partners are vetted for compliance with international data protection standards, including GDPR and CCPA where applicable.

7. International Data Transfers

As an international online store, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions issued by relevant authorities. By using our website, you consent to these transfers where necessary for order fulfillment and service delivery.

8. Data Security Measures

We implement robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure Socket Layer (SSL) encryption for all data transmitted between your browser and our servers.
  • Regular security audits and vulnerability assessments of our infrastructure.
  • Access controls and multi-factor authentication for our internal team members.
  • Anonymization and pseudonymization techniques where feasible.

While no method of transmission over the internet is 100% secure, we strive to protect your data and continuously update our security practices.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal retention obligations.
  • Restriction: Limit how we process your data in certain circumstances.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving your verified request. We may need to verify your identity before fulfilling the request to protect your privacy.

10. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technological advancements. Any modifications will be posted on this page with a revised date at the top. We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our privacy team at:

Email: [email protected]

We are committed to addressing any privacy concerns promptly and transparently. Thank you for trusting DeryaMirror with your personal information.