Shipping policy
At DeryaMirror, we are committed to delivering your Mice, Keyboards, and Headphones with care and efficiency. Please review our logistics policy below to understand how we process, ship, and track your orders.
Shipping Method
We currently offer a single, reliable shipping option for all orders:
- Standard Shipping – Available for every product in our catalog. This method includes tracking and is processed through our trusted carrier partners.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. You will receive a shipping confirmation email with your tracking number as soon as your package leaves our facility.
Delivery Time
Standard Shipping typically delivers within 5–8 business days from the date of dispatch. Delivery times may vary depending on your location, customs procedures, or unforeseen carrier delays. We appreciate your patience during peak seasons.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and the total weight of your order. Please note that DeryaMirror does not offer free shipping at this time. The exact shipping cost will be clearly displayed before you complete your purchase.
Order Tracking
Once your order is shipped, you can track its progress using the tracking number provided in your confirmation email. If you have any questions about tracking, feel free to reach out to us at [email protected].
Shipping Restrictions
We currently ship to addresses within the regions listed at checkout. We are unable to deliver to P.O. boxes, military APO/FPO addresses, or freight forwarders. Please ensure that all delivery information is accurate, as we cannot be held responsible for packages lost due to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged, please contact us within 48 hours of delivery with your order number and a photo of the damaged item and packaging. For lost packages, please allow up to 15 business days from the dispatch date before contacting us, as carrier delays may occasionally occur. We will work with the carrier to resolve the issue promptly.
International Shipping
For international orders, please note that customs duties, taxes, and import fees may apply upon arrival. These charges are the responsibility of the recipient and are not included in the shipping cost or product price. Customs policies vary widely by country, so we recommend contacting your local customs office for more information.
Contact Us
If you have any further questions regarding our logistics policy, please email us at [email protected]. Our support team is happy to assist you with any shipping-related concerns.