Terms of service

Welcome to DeryaMirror. These Terms of Service ("Terms") govern your access to and use of the DeryaMirror website, products, and services. By browsing, purchasing, or otherwise interacting with our online store, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website immediately.

1. User Agreement & General Obligations

By using DeryaMirror, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to use our website solely for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit any other user's use of the site.

You are responsible for ensuring that any information you provide to us, including shipping details and payment information, is accurate, current, and complete. DeryaMirror reserves the right to refuse or cancel any order if we suspect fraudulent activity, misrepresentation, or a violation of these Terms. We also reserve the right to limit quantities of any product we offer and to adjust or discontinue product availability at our sole discretion.

All content, product descriptions, pricing, and availability on our website are subject to change without prior notice. We make every effort to display product details accurately, but we do not warrant that product descriptions, images, or other content are error-free, complete, or current.

2. Limitation of Liability

To the fullest extent permitted by applicable law, DeryaMirror, its directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of our website, products, or services.

Our total aggregate liability to you for any claim arising from or related to your purchase or use of our products shall not exceed the amount you actually paid to DeryaMirror for the specific product giving rise to the claim. This limitation applies regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise.

DeryaMirror is not responsible for any damage to or loss of data arising from the use of our products, including but not limited to mice, keyboards, and headphones. We strongly recommend that you back up any important data and use our products in accordance with the provided user manuals. While we strive to ensure product reliability, we do not guarantee that our products will be free from defects, interruptions, or errors.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

3. Intellectual Property Rights

All content on the DeryaMirror website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of DeryaMirror or its content suppliers and is protected by international copyright, trademark, patent, and other intellectual property laws.

You may not reproduce, distribute, modify, transmit, reuse, download, repost, copy, or exploit any content from our website for commercial or public purposes without the prior written consent of DeryaMirror. The DeryaMirror name, logo, and all related product names, design marks, and slogans are trademarks or registered trademarks of DeryaMirror. You may not use these marks without our explicit written permission.

All products sold by DeryaMirror, including their design, firmware, and accompanying documentation, are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the products solely for your personal, non-commercial purposes. This license does not permit you to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying design of any product.

4. Refund Policy

DeryaMirror is committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, you may request a refund in accordance with the terms outlined below.

4.1 Eligibility for Refund
You may request a refund within 30 days from the date of delivery for unused, unopened, and undamaged products in their original packaging. To be eligible, the product must be returned in the same condition as received, with all accessories, manuals, and tags intact.

4.2 Non-Refundable Items
The following items are not eligible for refund: products that have been used, installed, or show signs of wear; products returned without original packaging; products damaged due to misuse, accident, or unauthorized modification; and any product that has been opened where the seal or packaging is broken for hygiene or safety reasons.

4.3 Defective or Incorrect Products
If you receive a defective, damaged, or incorrect product, please contact us at [email protected] within 7 days of delivery. We will arrange for a replacement or a full refund, including any applicable shipping costs, after verifying the issue. We may require photographic evidence or the return of the defective item for inspection before processing your refund.

4.4 Refund Process
To initiate a refund, please email us at [email protected] with your order number, product details, and reason for the return. Once your return request is approved, we will provide you with return instructions. Refunds will be processed within 10-14 business days after we receive and inspect the returned item. The refund will be issued to the original payment method used for the purchase. Please note that original shipping costs are non-refundable unless the return is due to a defective or incorrect product.

4.5 Late or Missing Refunds
If you have not received your refund within the stated timeframe, please first check your bank or payment account again. If the refund still has not appeared, contact us at [email protected], and we will assist you promptly.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DeryaMirror is registered, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction for any legal proceedings arising out of or relating to these Terms or your use of our website and products.